Frequently asked questions
Everything you need to know about ClubNoctra.
General
What is ClubNoctra?
ClubNoctra is a private selective dating club, focused on compatibility and consent. Unlike classic dating apps, every connection is built on respect for boundaries and real compatibility, not random swipes.
Who is ClubNoctra for?
ClubNoctra is for people seeking quality connections in a safe and respectful environment. Women, men and couples looking for authentic connections based on compatibility.
How is ClubNoctra different from other dating apps?
Three major differences: the Consent Passport (your limits and desires defined before the first message), AI matching (real compatibility, not just a photo), and 3-layer security (verification, AI moderation, human moderation).
Pricing
How much does ClubNoctra cost?
Any profile that completes full identity verification (ID + Consent Passport + community charter) gets free premium access. Without verification, subscriptions start at 19.90 EUR/month (Essential) and go up to 39.90 EUR/month (Couple Premium).
How do I get free access?
Complete 3 steps: identity verification (Didit, 18+ confirmed), 100% completed Consent Passport, and acceptance of the community charter. It's our way of rewarding committed members and guaranteeing club quality.
Can I cancel my subscription?
Yes, at any time. Under French law, you have a 14-day withdrawal right after subscribing. Your subscription remains active until the end of the paid period.
Safety
How is my safety ensured?
ClubNoctra uses a 3-layer security system: mandatory identity verification, real-time AI moderation (Red Flag Agent), and a human moderation team. Every member has a visible Trust Score.
What is the Consent Passport?
The Consent Passport is a confidential questionnaire every member fills out. It defines your desires, boundaries and expectations. This information guides AI matching and is never directly shared with other members.
Is my data protected?
Yes. ClubNoctra is GDPR compliant. Your data is hosted in Europe, encrypted, and never resold. You can request complete account deletion at any time.
Artificial intelligence
How does AI matching work?
Our Compatibility Agent analyzes multiple dimensions: your relationship intentions, communication style, boundaries (via Consent Passport), and interests. The result: truly compatible profile suggestions.
Does the AI read my messages?
No. Our architecture is privacy-by-design. The Red Flag Agent detects toxic patterns (harassment, insults) without reading message content. It analyzes tone and structure, not intimate details.